South West Sports Centre

Access Guide

General Access
Communication
Vision
Hearing
Physical - Mobility
Physical - Wheelchair
Physical - High support needs
Allergies and Intolerances

An indoor swimming pool with clear blue water, divided into lanes by floating lane markers. The background features tiered seating with blue chairs, and a large scoreboard or display area above. The ceiling is high with a grid of metal beams and skylights allowing natural light to filter through. The floor around the pool is tiled in a light colour.

A wide road curves around a grassy area in the foreground. On the left, there are tall trees with dense foliage. In the centre, a modern building with large windows and a slanted roof is partially obscured by smaller trees. To the right, another building with a grey roof and red brick walls is visible. A few cars are parked near the buildings. The sky is clear with some wispy clouds.

A parking area with marked disabled parking spaces in the foreground, featuring blue symbols and yellow striped lines. In the middle, a modern building with a slanted roof and large windows is partially obscured by trees. The background has more trees and a grassy area. A tall streetlight stands near the centre. The pavement is dark grey, and the sky is clear with some clouds.

A modern building with a slanted roof and large windows is on the left, partially shaded by tall trees. The entrance features a white canopy and steps leading up to it. On the right, a paved area with a sculpture of a person and more trees in the background. A car park with several vehicles is visible further right. The ground is a mix of asphalt and paving, with some fallen leaves scattered around.

A paved walkway leads to a building with large glass windows and a modern design. On the left, a tree with dense foliage casts shadows on the grass. On the right, several trees with green and yellow leaves stand near a purple picnic table. The grass is dotted with fallen leaves. The building has a red and grey exterior, and the sky is clear.

A building entrance with large glass doors and windows on the right. The foreground has a tiled pavement with red and grey patterns. A white bollard and a blue and wooden bin are near the entrance. On the left, there are trees and a row of parked cars. Bicycles are parked under a covered area with a slanted roof. The background shows more trees and a grassy area.

A glass entrance with double doors is centred, featuring colourful text and logos. The building has a red exterior wall on the right. On the left, bicycles are parked against a window reflecting trees and a grassy area. The floor is paved with grey and red tiles, and a red tactile mat is in front of the entrance. The ceiling is corrugated metal with a light fixture.

A parking area with two marked disabled parking spaces in the foreground. The ground is asphalt with painted symbols. A blue and red bollard is near the spaces. In the background, there are trees casting shadows and a building with large windows. To the left, a grassy area with a row of parked cars along a road. The sun is shining brightly, creating lens flare effects.

A paved pathway leads to a large red building with a sign reading "BADMINTON" on the left. In the foreground, there is a parking area with yellow and black striped markings and a yellow bollard. A green "DROP & GO" bin and an orange bin are near the path. On the right, a tree and more buildings are visible. The area is bordered by short wooden posts, and a few cars are parked on the left side.

A paved road runs horizontally across the foreground with a grassy verge and wooden posts. In the middle, a path leads through a row of trees with green and yellow leaves, towards a building with large windows. On the left, a few people walk near a lamppost, and a car is parked nearby. The background features more trees and a clear sky.

Glass entrance doors with white frames, featuring colourful text and graphics. The words "South West Sports Centre" and "City of Bunbury" are visible. Inside, a carpeted floor leads to a spacious interior with ceiling lights. Reflections of trees and outdoor seating are visible on the glass. The exterior walls are a reddish-brown colour.

A spacious indoor area with a grey carpeted floor. On the left, there are glass doors and a sign indicating restrooms. The right side features a large welcome sign on a light-coloured wall. In the centre, a series of colourful lockers line the wall, each with a name. The ceiling is white with recessed lighting and circular fixtures. In the background, large windows reveal a glimpse of an indoor pool area.

A spacious indoor area with a grey carpeted floor. On the left, there are large glass windows and a row of black cylindrical seats. In the centre, a reception area with glass walls displays various items. Circular ceiling features with recessed lighting are visible above. On the right, glass doors lead outside, where a group of people can be seen. The walls are a mix of light blue and orange tones, and there are signs and posters throughout the space.

Reception area with a curved desk on the right, featuring computers, brochures, and a display of swim-related products. A sign above reads "RECEPTION". In the centre, glass doors lead to a pool area, with a turnstile and a welcome sign in front. On the left, a blue wall displays notice boards with information. The floor is carpeted in dark grey, and the ceiling is white with recessed lighting.

A spacious indoor area with a grey carpeted floor and a ceiling with recessed lighting. On the left, there's a circular reception desk with computers and a "Welcome" sign. Behind it, a blue wall features a colourful mural with various figures and abstract designs. To the right, a corridor leads to other rooms, with signs and a small seating area visible. The overall atmosphere is modern and organised.

On the left, there are white tables with a mix of black and grey chairs, and framed pictures on the wall above. A potted plant is in the corner. The floor has a mix of green and brown tiles. On the right, there's a refreshment centre with a curved counter and glass display, featuring various drinks and snacks. The floor transitions to grey tiles. The ceiling is white with recessed lighting. In the background, there are doors and a hallway leading further inside.

A spacious indoor area with a mix of grey and purple carpeted flooring. On the right, there are white tables surrounded by black and grey chairs, with colourful posters on the wall above. In the centre, a blue pillar with directional signs and a railing around a ramp. On the left, a corridor leads to other rooms, and there are bins near the pillar. The ceiling is fitted with recessed lighting.

A spacious indoor area with a curved pathway featuring a mix of grey and purple carpet. On the left, there are glass walls with tables and chairs set against them. The right side has more tables and chairs, with a colourful poster on the wall and a mounted TV. In the centre, two bins are placed near a white railing. The ceiling is white with recessed lighting, and there are signs hanging from it. The floor transitions from carpet to a wood-like texture.

An indoor swimming pool area with a tiled floor. On the left, there's a shallow circular pool with yellow tiled edges and some plants. In the centre, a larger pool with clear water is visible, surrounded by a spacious area with tables and chairs. The ceiling is high with metal beams and lights. On the right, there are more seating areas and signs indicating directions to facilities like a spa, sauna, and café. The background shows large windows and additional pool features.

Indoor swimming pool area with a shallow pool in the foreground, surrounded by a low black-tiled wall. White tables and chairs are positioned near the pool. The pool has a yellow-tiled circular feature with plants. In the background, there are more pools, a slide, and a row of chairs. The ceiling is high with metal beams and skylights, allowing natural light to illuminate the space.

Aquarium café refreshment centre with a curved counter displaying snacks and drinks. The counter is blue with a black top. Behind the counter, there are shelves with various food items and a drinks fridge. On the right, a yellow "Slippery Area" sign and blue safety notices are visible. The floor is tiled in a light colour, and the ceiling has recessed lighting. To the left, there are tables and chairs in a seating area.

Indoor swimming pool area with a tiled floor. In the foreground, there are tables and chairs on either side. A small pool with a yellow safety cone is in the centre, surrounded by a low brick wall. The background features a larger pool with a slide and a row of chairs along the far wall. The ceiling is high with metal beams and large windows allowing natural light. An exit sign is visible above.

An indoor aquatic centre with a large pool on the right, surrounded by tiled flooring. In the foreground, there are yellow railings and a mat with a warning sign. Lockers are positioned near the pool. On the left, a café area with tables and chairs is visible, and above it, a mezzanine with exercise equipment. The ceiling is high with exposed beams and large windows allowing natural light to enter.

An indoor swimming pool area with a tiled floor and a high, curved ceiling featuring large windows allowing natural light. On the left, there are rows of chairs and a glass-walled gym area above. In the centre, the pool has marked lanes and a small set of steps leading into the water. On the right, there are more windows and a play area with water features. Yellow caution signs are placed around the pool, indicating a wet floor.

Indoor swimming pool with clear blue water and lane markings. On the left, a row of lounge chairs is visible near large windows. In the centre, a small slide and play area are surrounded by a yellow barrier. The ceiling is high with metal beams and skylights. The right side has more windows and a staircase leading to an upper level. The pool depth is marked at 0.8 metres.

An indoor swimming pool with three lanes marked by signs: "Fast Lane," "Medium Lane," and "Slow Lane." The pool is surrounded by blue seating on the right side. The ceiling is high with a metal framework and skylights. Large windows on the left allow natural light to enter. The pool deck is tiled, and the water is clear, reflecting the structure above. Signs and advertisements are visible on the walls.

An indoor swimming pool with clear blue water and lane dividers. On the right, there's a pool lift device on the tiled deck. The left side features metal handrails leading into the pool. In the background, large windows allow natural light to illuminate the space, and there are rows of blue seating for spectators. The ceiling is high with a metal framework and a large ventilation duct running along the right side.

A spa area with a circular hot tub surrounded by a metal fence. On the right, a sign displays spa etiquette rules. Behind the fence, a door marked "Sauna" is visible. The left side shows large windows with a view of the outside, allowing natural light to illuminate the space. The floor is tiled, and a blue dustpan and brush are placed near the fence. The ceiling is made of metal panels with exposed beams.

A tiled floor area with three wheelchairs positioned in front of a glass wall. The wall has a door leading to accessible changerooms, indicated by a blue sign with symbols for male, female, and wheelchair access. A yellow "wet floor" sign is placed near the entrance. To the left, there's an orange structure with a metal shutter. Metal railings are on the right side, and outside, a fenced area with some structures is visible through the glass.

On the left, a changing room with a white chair, a sink, a mirror, and a paper towel dispenser. The ceiling has a hoist system. On the right, a swimming pool area with a blue wheelchair, yellow barriers, and steps leading into the pool. The floor is tiled, and large windows separate the two areas. A "Wet Floor" sign is visible through the window. The ceiling in the pool area has a grid-like structure with skylights.

A spacious accessible bathroom with white tiled walls and a light green tiled floor. On the left, a showerhead and a foldable shower seat are mounted on the wall. In the centre, a toilet with support rails, a nappy changing station, and a waste bin are visible. On the right, a white chair, a grey padded changing table on wheels, and a sink with a soap dispenser are present. The ceiling has a hoist system and a light fixture.

A spacious indoor area with a ramp in the centre, featuring white railings. The floor is grey, and the ceiling is white with recessed lighting. On the left, there are dark blue pillars and a refreshment centre with a counter displaying items. The right side has a yellow wall and a staircase with a yellow tactile strip. In the background, glass walls reveal more of the interior, including seating and additional structures.

A spacious indoor area with a grey and brown tiled floor. On the left, a staircase with white railings leads up to a glass entrance. A poster with two people is visible on the wall. In the centre, a display case with trophies and a sign for a basketball association. On the right, a wooden-panelled wall with benches and several posters. The ceiling is high with exposed beams and lights. Several bins and a caution sign are in the foreground.

A large indoor sports hall with a polished wooden floor reflecting the overhead lights. On the left, there are benches against a brick wall with several large fans mounted above. The ceiling is high with exposed beams and numerous lights. In the centre, a basketball hoop is suspended. On the right, there are rows of stacked chairs and a few people standing near tables. The walls are adorned with various banners and logos.

A large indoor basketball court with a polished wooden floor. On the left, there are rows of blue and white chairs along the sideline. In the centre, the court markings are visible, and a scoreboard is mounted on the far wall. On the right, more chairs are arranged, and a basketball hoop is suspended from the ceiling. The ceiling is high with exposed beams and bright overhead lights. Various banners and advertisements are displayed on the walls.

A spacious indoor sports hall with a polished wooden floor marked for basketball. On the left, there are basketball hoops and banners on the walls. In the centre, rows of black chairs are arranged, and a volleyball net is set up. The right side features more chairs and a staircase leading to an upper level. The ceiling is high with exposed beams and numerous bright lights. The walls are light-coloured, and there are additional banners and doors visible.

A spacious indoor sports hall with a polished wooden floor marked for basketball. On the left, there are benches and wall-mounted fans. The right side features a row of stacked chairs and a basketball hoop. The back wall displays various banners and logos. The ceiling is high with exposed beams and numerous bright lights.

A large indoor sports hall with a polished wooden floor marked for various sports. In the centre, there are rows of blue chairs and a table. The walls are lined with banners and advertisements. The ceiling is high with exposed beams and bright overhead lights. On the left, there are windows and a small upper viewing area. On the right, more chairs are arranged, and there are flags displayed on the wall. The space is open and well-lit.

A corridor with white brick walls and a green floor. On the left, an open door reveals a squash court with a wooden floor and red boundary lines. The court has advertisements on the lower wall. On the right, a white door labelled "Cleaner Room" is visible. The corridor has a black rubber mat running along the floor. In the background, there are stairs leading up, with windows allowing natural light to enter. The ceiling is white with fluorescent lights.

A squash court is on the left, enclosed by glass walls with a sign above reading "Squash Court 3". The court has a wooden floor with red boundary lines. On the right, a corridor with cream brick walls and black rubber mats on a green floor leads to a staircase. The ceiling is white with fluorescent lights.

A long corridor with white brick walls and a shiny green floor. On the right, there is a door labelled "Vacation Care" and a black bin with a bag beside it. The ceiling is white with fluorescent lights evenly spaced along the length of the corridor. In the distance, the corridor narrows and leads to a staircase. The walls have hooks and small black panels mounted on them.

A squash court with a glass door entrance labelled "Squash Court 3" at the top. The court has wooden flooring with red boundary lines. The walls are white with a red line running horizontally near the top. Advertisements are visible at the far end of the court. The ceiling is light-coloured with visible beams.

A squash court with light wooden flooring marked by red lines. The walls are white with a red boundary line near the top. The back wall features several sponsor logos at the bottom. The ceiling is wooden with fluorescent lights. The side walls have a slightly textured appearance.

A squash court with wooden flooring marked by red lines. The walls are light grey with a red outline near the top. The back wall is made of glass panels, allowing a view into an adjacent area with white brick walls. Above the glass, there is a white panel with a closed window. The ceiling is wooden with visible beams and fluorescent lights.

A modern interior space with glass doors on the left, featuring signage and a view of trees outside. In the centre, an orange wall with a door marked "Fire Hose Reel". On the right, more glass doors lead to another room with blue walls. The floor is covered with dark grey and blue patterned carpet tiles, and the ceiling has a grid pattern with recessed lighting. An illuminated green exit sign is above the left doors.

A hallway with a glass wall on the left, showing a view of trees, a parked bicycle, and a car outside. An orange bench is positioned along the glass wall. The right side has a light yellow wooden wall with a door leading to a unisex toilet, partially visible. The floor is covered with blue patterned carpet tiles. At the end of the hallway, there are double glass doors with notices and a blue wall visible through them. The ceiling is fitted with a fluorescent light.

A spacious room with a dark carpeted floor and a ceiling with rectangular lights. On the left, a blue wall features abstract designs and large windows with views of trees outside. Two step platforms are on the floor. The right side has a mirrored wall with fairy lights and a small stage. Exercise equipment, including red mats and weights, is neatly arranged near the windows. Ceiling fans are mounted on the walls.

A spacious gym room with a dark carpeted floor. On the left, there are shelves with weights and a large wall mural of people exercising. The back wall features large windows with a view of an outdoor area, decorated with string lights. On the right, a wall-mounted TV, fans, and a mirror are visible. There are exercise steps on the floor. The ceiling is lined with fluorescent lights. A glass door on the right leads to another area.

A spacious gym room with a dark carpeted floor and a white ceiling with fluorescent lights. On the left, there's a wall with a mounted TV, two fans, and a clock. Below, a door and a window reveal gym equipment inside. The back wall has large windows showing outdoor greenery and more gym equipment like weights and mats. The right wall is blue with large windows, allowing natural light in. A small shelf is visible beneath the windows.

A public restroom with light-coloured brick walls and a blue-tiled floor. In the centre, a white toilet with the seat up is positioned against the corner. To the left, a black bin with a liner is placed on the floor. On the right wall, a toilet paper dispenser, a paper towel dispenser, and a soap dispenser are mounted. Metal grab bars are installed on both walls for accessibility. The ceiling is plain and light-coloured.

A spacious indoor area with a grey carpeted floor and a white ceiling. On the left, there's a yellow wall with a door leading to an office, featuring a sign with ladybirds. In the centre, a seating area with black leather sofas and a coffee table. The right side has glass walls and doors leading to various facilities, with signs for aquatic facilities and a café. The background shows a corridor with colourful posters and a person walking.

A waiting area with three black leather sofas arranged around a rectangular coffee table in the centre. The floor is covered with dark grey carpet tiles. The back wall features large glass panels, providing a view into another room. On the left, there are two doors labelled "Cleaners Room 2" and "Jitterbugs Crèche" with a colourful sign. On the right, a wall-mounted display titled "Centre Information" is visible. The ceiling is white with recessed lighting.

A spacious indoor play area with a grey floor and a ceiling with fluorescent lights. On the left, there are colourful play structures and a table with chairs. In the centre, a circular rug and a small play area are visible. On the right, a blue wall features framed pictures and a clock, with an open door leading to a small room. A black safety gate runs across the foreground, and string lights are draped across the ceiling.

A spacious indoor play area with a grey floor and white ceiling. On the left, there are colourful play structures with slides and climbing areas. In the centre, a small round table with toys sits on a patterned rug. On the right, a blue wall features framed pictures, and a seating area with cushions and a patterned mat. The background has large windows with a view of trees outside, and a fenced-off section with more toys and seating. String lights hang from the ceiling.

Indoor play area with colourful soft play structures on the left, featuring yellow, red, and blue frames with netting. A rack of children's costumes is nearby. In the centre, padded mats are spread on the floor. On the right, a black-framed play structure and a small activity table with toys are visible. Large windows in the background show an outdoor view with trees and parked cars. The ceiling has fluorescent lights and a grey floor.

Indoor play area with a colourful climbing structure in the centre, featuring red, green, orange, and blue padded steps leading up to a platform. A sign with play structure rules is displayed at the top. On the left, there are chairs and a rack with children's costumes. On the right, a slide with a yellow border and green surface is visible. The floor is grey with padded mats, and the ceiling has fluorescent lights. Large windows are in the background.

A colourful indoor play area with padded climbing structures on the left and right, featuring netted enclosures and slides. The floor is covered with grey and green mats. In the middle, there are small tables and toys scattered around. The back wall has a vibrant mural depicting a sunny outdoor scene with animals. The ceiling is lined with fluorescent lights and string lights.

A hallway with a staircase on the left leading upwards, featuring wooden steps and white railings. In the centre, a blue wall with a white door, a fire extinguisher, and a beige bin attached. The floor is covered with grey and green patterned tiles. On the right, another set of stairs with a metal railing leads to an open area with tables and chairs. The ceiling has fluorescent lights.

A stairwell with grey steps and white railings leads upwards to a glass door. To the left, there is a metal lift door set in a light blue wall. Above the lift, there are windows with a view into another room. The ceiling is made of white tiles with fluorescent lighting. The floor is grey, and there is a sign next to the lift. A small window is visible on the left wall, which is beige.

A staircase with grey steps and white railings leads up to a glass-walled area on the left, where gym equipment is visible. On the right, a basketball court with wooden flooring is partially flooded. The walls are adorned with various posters and signs. The ceiling is fitted with fluorescent lights, and the floor below the staircase is wooden.

A gym entrance with glass doors and a mat on the floor labelled "South West Sports Centre". On the left, gym equipment is visible through large windows. On the right, a blue wall features a sign saying "PLEASE WIPE YOUR FEET" and a poster advertising personal training. A card reader is mounted on the wall. Inside, the gym has various exercise machines and equipment, with a carpeted floor and a ceiling with fluorescent lights.

A reception area with a wooden desk in the centre, featuring a computer monitor, brochures, and a potted plant. To the left, a glass door with an illuminated exit sign above it leads to a hallway. On the right, a row of lockers is visible, along with exercise equipment like stationary bikes and stacked weights. The floor is carpeted in dark and light blue squares, and the ceiling has fluorescent lighting. Large windows in the background let in natural light.

A gym interior with a reception desk in the centre, featuring a computer and a plant. To the right, there are grey lockers and blue lockers on the wall. The left side has gym equipment, including benches and weight racks. The floor is covered with patterned carpet tiles in shades of grey and purple. The ceiling is fitted with fluorescent lights.

A spacious gym interior with a grey carpeted floor and a white panelled ceiling with fluorescent lights. On the left, there are various exercise machines, including weightlifting equipment. In the centre, a wooden reception desk is visible. On the right, there is an open lift with a clock above it and a set of blue lockers nearby. The walls are light-coloured, and there are informational signs and posters displayed.

A gym with various weightlifting equipment. On the left, there are racks of dumbbells and barbells. In the centre, there are benches and weight machines. On the right, more weight machines are visible. The floor is covered with dark, patterned carpet tiles. The ceiling is fitted with fluorescent lights. The background features large windows overlooking another area of the gym, and a wall clock is mounted on a purple column.

In the foreground, there are various gym machines on a dark carpeted floor. The middle features a large glass wall separating the gym area from an indoor swimming pool. The pool area has lanes and a yellow water slide. The ceiling is white with fluorescent lights. The background shows more gym equipment and a colourful pool area with windows allowing natural light.

A spacious gym with a dark carpeted floor and a white ceiling with fluorescent lights. In the foreground, there are several weight benches. To the left, a rack of dumbbells is visible. The middle area features various weight machines and benches. On the right, more weight machines are lined up against a wall with large windows. A clock is mounted on the wall to the right. The background shows additional gym equipment and a reception area with blue and orange walls.

A spacious gym interior with a variety of exercise equipment. On the left, there are weight machines and benches. In the centre, more weight machines are arranged in rows. On the right, a line of treadmills and exercise bikes faces large windows. The floor is covered with dark blue carpet tiles, and the ceiling has bright fluorescent lights. The walls are painted blue and white, with several fans and televisions mounted above the treadmills.

A gym entrance is on the left with glass doors and visible exercise equipment inside. The floor is green near the entrance and transitions to a wood-like pattern in the hallway. A white door with a blue sign is in the centre, next to a fire extinguisher and a bin. Stairs with a white railing lead up on the right. The ceiling is white with fluorescent lights. A blue sign above points to the gym, cycle studio, and meeting rooms.

A spacious gym with a dark carpeted floor featuring red agility ladders. On the left, there are stacks of dumbbells, exercise bikes, and a variety of exercise balls on shelves. The right side has more equipment, including resistance bands and a whiteboard. The back wall displays a large red "Fit for Life" banner. The ceiling is fitted with bright fluorescent lights, and the walls are made of light-coloured bricks.

A gym with a dark carpeted floor and white brick walls. On the left, there are shelves with blue and green exercise balls and two rowing machines with yellow accents. In the centre, a red sign reads "FIT for LIFE" above various hanging exercise equipment. On the right, there are weightlifting racks with colourful weight plates. Ceiling fans are mounted on the walls, and the ceiling has bright rectangular lights.

A spacious gym with a dark carpeted floor featuring a mix of grey and purple tones. The left side has exercise equipment like squat racks, weights, and foam rollers. The right side has shelves with kettlebells, dumbbells, and other fitness gear. The walls are light-coloured brick with several wall-mounted fans. The ceiling is high with bright fluorescent lights. A red agility ladder is laid out on the floor.

A spacious gym with a dark carpeted floor and a white tiled ceiling. On the left, there are exercise machines and red mats stacked against the wall. The back wall features shelves with kettlebells, dumbbells, and other equipment. On the right, there are exercise bikes and shelves with blue and green exercise balls. Wall-mounted fans are positioned around the room. The walls are light-coloured brick, and there are fluorescent lights on the ceiling.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Accept the Companion Card

• Employ people with disability

• Trained staff in disability awareness

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Ask all visitors if there are any specific needs to be met

• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

• Have measurements of key access points and features such as doorway widths, bed heights and circulation spaces, available upon request.

• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

• Accessible parking in both carparks.

• Two drop off bays at the south carpark, with direct access to the main entry via ramps.

• Lift access to the mezzanine and gym level.

COMMUNICATION

• Use Plain English / easy read signage and information (includes menus and emergency information)

• Trained staff in communicating with people with learning or behavioural challenges

• Trained staff to use a DeafBlind Communicator (a portable device consisting of a DB-Phone and DB-Braille with QWERTY or Perkins keyboard)

• Have options available for easier communication for people with dual sensory loss (Includes adapted telephones, adapted mobile telephones and Telephone Typewriters).

• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Provide information in large print

• Provide digital communication materials (hard copy information is also available on line)

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Have an appropriate area for toileting an assistance dog

• Have handrails on all our stairways

• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

• Have effective lighting throughout facility.

• Have tactile tiles prior to steps, ramps, jetties, piers and other hazards.

HEARING

• Have TVs with captioning option

• Have visual alerts for emergencies (Include flashing light)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Use non-slip tiles in the bathroom or slip resistant matting

• Have grab rails in the bathroom

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

• Electric Mobility Device (Gopher) recharge point in the entry foyer.

• Portable hoist into 25m and 50m pools, with a weight rating of 136kg.

• Hoist in spa, with a weight rating of 120kg. Speak to lifeguards.

• 1 water accessible wheelchair, with a weight rating of 120kg.

• 1 water accessible wheelchair, with a weight rating of 200kg.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas

• Have step free access to into our business premise

• Have step free access to the conference or function room

• Have an accessible public toilet which is unlocked

• Have wheelchair accessible picnic tables

• Have wheelchair access to amusements and activities

• Have a wheelchair/scooter charging station (power point) in an accessible location

• Provide beach matting and beach wheelchairs for people to access the water

• Provide portable hoist

• Provide portable commode chairs

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have a wheelchair accessible toilet

• Have a wheelchair accessible shower and change room

• Provide wheelchair access to spa

• Provide wheelchair access to pool

• Provide wheelchair access to gym

• Have a pool ramp/hoist enabling entry into pool

• Provide a low height counter suitable for a person using a wheelchair or a person of small stature

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

PHYSICAL - HIGH SUPPORT NEEDS

• Have a Changing Places or Lift & Change toilet with a hoist and adult change table

• Have a bathroom equipped with ceiling/floor hoist and adult change table.

ALLERGIES AND INTOLERANCES

• Trained staff to respond to allergic reactions

• Adhere to The Food Authority requirements for allergy management in food preparation

• Have equipment to respond to anaphylactic shock such as epipens and defibrillator