Southside Periodontics

Access Guide

Communication
Vision
Hearing
Physical - Mobility
Physical - Wheelchair

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service

• Use Plain English / easy read signage and information (includes menus and emergency information)

VISION

• Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Have effective lighting throughout facility.

HEARING

• Have a low noise reception areas and adequate lighting for viewing facial expressions

PHYSICAL - MOBILITY

• Have grab rails in the bathroom

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas

• Have step free access to into our business premise

• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have a wheelchair accessible toilet

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid